How do you onboard new clients? How can I improve my client onboarding? How can I improve my customers journey? Client onboarding is the process of welcoming new clients into your business, addressing their questions and concerns, and ensuring they understand the services available to them. Dana and Russ discuss the process and things they are doing in their businesses to improve the experience for their clients.
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You can find Dana @adashofboss, @dana.dowdell and @hrfanatic
Dana Dowdell – Boss Consulting – HR Consulting
Google - https://tinyurl.com/y4wxnavx
You can find Russ @reliable.remediation
Russ Harlow – Reliable Remediation – Disaster Restoration
Here are some great episodes to start with. Or, check out episodes by topic.