Recent Episodes

79. Expanding Your Mind, Business, and Life

May 18, 2022

How can I teach myself about business? How do I make learning a part of every workday? What can I do to keep learning and growing? We explore why entrepreneurs and business owners need to keep learning. Dana and Russ reveal …

78. Exiting a Franchise

May 11, 2022

What if I want to cancel my franchise agreement? How to get out of a franchise? What happens when the franchise core values change? Russ and Dana discuss Russ' exit from the franchise and venturing out on his own. Russ sh…

SEO Marketing Content Marketing Batching

77. Exceptional Marketing with Sarah Noel Block

May 4, 2022

What is an example of content marketing? How can I create better content? How does content drive traffic and revenue? We have a great conversation with marketing professional Sarah Noel Block . Sarah is the owner of Tiny Mar…

About the Hosts

Dana Dowdell Profile Photo

Dana Dowdell


Dana Dowdell is the owner of Boss Consulting HR LLC, a boutique consulting firm that offers human resource and business consulting services to small businesses. Her business was started with an obsession for everything HR and a crazy desire to help others. Dana holds a Bachelor’s Degree in Business Administration and a Master’s Degree in Human Resources and Labor Relations both from the University of Rhode Island. In addition, Dana has obtained a SHRM-CP designation and brings over ten years of HR experience in the hospitality and non-profit sectors to her work.

Russ Harlow Profile Photo

Russ Harlow


An Army veteran, former rugby player, and father of three, Russ has lived in Connecticut most of his life. He and his family love life in the Quiet Corner, “We love the richness of life and community. People are genuine, salt of the earth, and look out for one another. In a small town, you get to know a lot of the families in the community”.

Reliable Remediation provides restoration and environmental services for residential, commercial, and government facilities throughout Eastern Connecticut and beyond.

We prioritize building relationships over making a quick profit. This means we take the time to understand our customer’s needs and concerns before creating customized solutions to address the issue.